For private transfers, drivers wait in the arrivals area with a board with the lead passenger’s name or the VietnamCarHire.com logo on it. However, in some airports, stations and ports there are specific meeting points. Should that be the case, it will be specified in your booking voucher.
For example, ff you booked us the airport pickup in Hanoi, and that you arrive via an international flight, our driver will be waiting for you at the arrival terminal A or B. Our driver will arrive 15 – 30 minutes before the scheduled arrival time. In case you book with us a shuttle transfer from Hanoi to Halong bay, you will need to arrange the transfer from your hotel to our start point.
If you have booked a shuttle service you can find the instructions to get to the meeting point on your booking voucher.
